It makes you more relatable helping you make friends faster. When you make others feel special, they warm up towards you, open up more & invite you into their friend circle. You also get more clarity about how much you want to invest yourself in that relationship to be able to still protect your own happiness by avoiding those “if only I had seen through that before” regret moments.Īctive listening skills make the other person feel special. You get to know the best ways to keep that connection thriving. Listening actively will also give you a better insight into the person you are communicating with. The greatest problem with communication is we don’t listen to understand.

That feeling of belonging can successfully carry relationships over rough patches & hard times. When you actually listen, not just hear what the other person is saying, & show it to them, they feel empowered & validated in the relationship. Whether it’s your love life, family, friends, or co-workers, good communication is one of the most important things that’ll decide whether you have a great time connecting with them or a bumpy ride. It’s as much about listening as it’s about sharing your thoughts. Good communication is one of the most essential things when it comes to relationships. “The worst of all listeners is the man who does nothing but listens.” -Charles Dickensīeing a good listener adds value to every important aspect of our life. It’s about offering emotional support without speaking, respecting the other person, encouraging them to explore their thoughts, & letting them feel understood without judgment.

9 usual barriers to listening effectivelyĪctive listening isn’t just about letting the other person speak.

What really is an active listening skill.

Why active listening is a life skill worth your priority.

And so, you are helping them to work through their feelings & issues on their own without them feeling judged or considering you condescending for giving unasked-for advice. You are simply providing a safe space where they can create a verbal mind map of their thoughts.

When we let others work through their own issues simply by being there, encouraging them to explore their thoughts & see things more clearly, we are respecting their innate intelligence in coming up with a solution.

And active listening skills give you the tools to make the other person feel just that. What makes a good listener feature in most people’s list of ideal partner qualities? That’s because a good listener makes you feel understood, valued, & respected - basically, validated. The best way to understand people is to listen to them.” “The most basic of all human needs is the need to understand and be understood. When you do an amazing job of resolving an unhappy customer’s problem, you may end up impressing them more than if the problem had never occurred. Ğxplain, guide, educate, assist, and do what’s necessary to help them reach the resolution.ěeware of making assumptions or rushing to conclusions before you hear their concern fully.Listen to their words, tone of voice, body language, and most importantly, how they feel.Ěsk questions and focus on what they are really saying.Take their concerns seriously and share their sense of urgency to resolve the problem quickly.Thank them for bringing the issue to your attention.Give them your full attention and listen without interruption or defensiveness.“ASK YOURSELF: How can you utilize active listening to provide sensational customer service? How will this help resolve complaints from unhappy customers?

Good listening skills quotes